Opentute Definitions

Our definitions were first published in the Privacy Policy on 11 February 2016 and was last updated on the 31st of October 2019.

“Account” (or User Profile) means the account you open when you register on the Service.

“Approved Expert” means a user designated as an Expert with permissions set in Super Admin settings.

“Channels” Where enabled, users may publish channels as private, paid, VIP-only or public and you may receive channel news and updates as posted, including comments, likes and replies.

“Channel Admin” or a “Channel Administrator” means a user who has invited to help administer  a given Channel.

“Channel Guru” means the creator, publisher and account holder of a Channel, who is responsible for managing , access requests, admin invitations and/or accepting membership payments to access  a given Channel.

“Expert Services” are services provided by an Approved Expert to a learner or user on a given portal.

“Follow” Users may see posts in their feed based on the users and channels they are following.

“Group Chats” Channel Gurus and admins may form Groups and we use the information provided to facilitate search and setup of Groups, including selection of a given Portal or channel.

“Hosting” We use Google Cloud and Amazon Web Services as our default hosting and email providers, and so your information may be transferred to and stored on servers in various locations both in and outside of Australia. The default location for each instance is Sydney, though this may change from time to time. Portal hosting is capped at 100GB storage by default though this may be increased on a case-by-case basis – additional fees may apply.

“Inactive Account” means a User Account that has not been logged into for a continuous 12 month period.

“Instant Messages” We use the Personal Data you provide to us as part of your experience of receiving and sending Messages messages on the system, and any eMail, push notifications (or SMS notifications, where available), as defined in Settings or by the Super Admin of a given Portal.

“Intellectual Property Rights” means any and all intellectual property rights, existing worldwide and the subject matter of such rights, including: (a) patents, copyright, rights in circuit layouts (or similar rights), registered designs, registered and unregistered trademarks, and any right to have confidential information kept confidential; and (b) any application or right to apply for registration of any of the rights referred to in paragraph (a), whether or not such rights are registered or capable of being registered and whether existing under any laws, at common law or in equity.

“Learner” means a User that is enrolled in Learning, whether that be via private learning request, open Learning access, purchase or via VIP status.

“Learning Admin” or a “Learning Administrator” means a user who has been upgraded to Administrator level for management of a given Learning module.

“Learning Expert” or an “Expert” means the creator, publisher and account holder of a Learning module, who is responsible for managing access requests, admin invitations and/or accepting membership payments to access within a Learning module.

“Learning” or “Learning Module” is a Service operated by Opentute, and includes elements such as:

  • Assessment (Quiz, Checkpoint or Assignment) – assessment tools, grading and reporting will be available.
  • Text/image and or gallery screen – basic screens may be included in a course
  • Chat – activities may include a chat area
  • Interactive screen – will allow some HTML , SCORM and/or other interactive work to be embedded
  • Video – screens may use embedded video from third parties
  • Survey – surveys may be embedded into Learning Activities, where applicable
  • Reporting – users will be able to view analytics data and download reports, depending on use and level.
  • Events – activities may include events

“Learning Request” a request for learning made to another User.

“License” or “Plan” refers to the monthly or yearly fees payable by the Private Portal Super Administrator.

“News feeds” We use the Personal Data you provide to us as part of your engagement and use of News feeds.

“Opentute”“we”“our”, or “us” means Open Tute Pty Limited (ACN 607 003 136).

Personal Data” means any information that can be used to identify, contact, or locate you, such as: your name, address, email address, or phone number, but does not include any information that has been fully anonymised so that a specific individual can no longer be identified from it.

“Profile Opinions & Ratings” means the feedback or rating system that is used by Opentute to rate users based Expert ability to deliver Expert Services or a Learner’s ability to complete and pay for the classes.

“Service” means the Public or Private Labels, Open Courses, together with other services and platforms operated by Opentute and available at: Opentute.com and any related Opentute services, tools or applications.

“Private Portal” is a White label service operated by Opentute on the Opentute platform.

“Private Portal Super Admin” is the account holder responsible for the administration of a Private Portal.

“Profile” We use the Personal Data you provide to us as part of the build, use, searchability and use of your Profile and related components, including but not limited to posts.

‘Search ’Users are able to search each other’s profiles based on the information provided, in particular related to skills available for the delivery of on demand Open tutoring, training or mentoring.

“Settings” We use the Personal Data you provide to us as part of your initial and customised user settings.

“SEO” We use the Personal Data you provide to us as part of your initial search engine optimisation (SEO) capabilities, and this may be limited for various search engines and robots, where applicable.

“Surveys” Information provided may inform surveys, questions or polls broadcast to users.

“Tags” Where you add #tags or @channel tags, we may use this data to provide more relevant news and suggestions from time to time.

“User”“you” or “your” means an individual who visits or uses the Service

“User Contract” means : (1) this User Agreement as amended from time to time; (2) the Privacy Policy and Fees & Charges as amended from time to time; (3) any other contractual provisions accepted by both an Expert and Learner uploaded to the Service, to the extent not inconsistent with the User Agreement and the Code of Conduct; and (4) the Requirements terms as awarded and accepted on the Service, to the extent not inconsistent with the User Agreement and the Code of Privacy Policy.

VIP” is a user given a status to access VIP-only Channels and Learning.